AnyVan Alternative
How Proovia compares to AnyVan on crew, cover, delivery point and price — with both sides' Trustpilot figures.
AnyVan alternative · large item delivery
AnyVan Alternative: Two People on Every Job, at a Price Fixed Before You Book
If you are looking for an AnyVan alternative for furniture or a large awkward item, the thing worth comparing is how much is settled before you book. With Proovia you know four things up front: two people will handle the job, exactly how far into your home they will carry it, what we pay if it is damaged, and the fixed price you will pay.
All four are fixed at the point of booking, not settled later.
How Proovia compares to AnyVan
Most people reach an AnyVan alternative page after getting a marketplace quote and wondering what is actually included in it. AnyVan is a managed marketplace: you enter your move details, its algorithm prices the job, and it allocates the work to a partner mover from its network — a different company for each booking, often sharing van space with other customers’ loads to keep the price down.
- Trustpilot rating
- 4.8vs 4.5
- Typical reply time
- 24 hrsvs a week
- Two-person crew
- Every planincluding Eco
 | AnyVan | |
|---|---|---|
| Crew | Two people, on every plan including the cheapest | Depends on the partner matched and the option selected |
| Who you are contracted with | Proovia, throughout | AnyVan arranges it; the job itself is run by the matched partner |
| Room placement | Room of choice from the Standard plan up — stated per plan | Depends on the matched partner and plan |
| Price | Fixed price for your specific item, shown before booking | Instant algorithmic price |
| Damage cover | Stated per plan, from none on Eco to full value | Depends on the matched partner and the option selected |
| Van loading | Shared route on four plans, max 3 orders on First Class | Often shares space with other customers’ loads on the same route |
| Replies to negative reviews | 98%, typically within 24 hours | 97%, typically within a week |
| Trustpilot rating | 4.8 out of 5 | 4.5 out of 5 |
| Trustpilot reviews | 60,000+ | 203,000+ |
Every figure above is read from each company’s own Trustpilot profile, both on the same day, so they are directly comparable and you can check them yourself. AnyVan has far more reviews than Proovia, which is what you would expect from a much larger and older marketplace.
The line worth pausing on is the response time. Both companies reply to almost every negative review — but Proovia typically replies within 24 hours, against about a week. When a delivery goes wrong, how fast someone answers you is the service.
What is fixed before you book
The difference is less about who drives and more about how much is settled in advance.
A fixed price, not an estimate
A fixed price for the specific item you are sending — 710 items priced individually, from £56.99 — and shown before you book, not estimated and settled afterwards.
Where it ends up
The plan states how far into the property the item is carried: front door, ground floor, or the room of your choice.
What happens if it breaks
Cover is stated per plan before you book, and there is no fee for making a claim. Condition is photographed at collection and again on arrival, so there is a record either way.
Who carries it, and who is responsible
Two people, every plan
A two-person crew handles the job from collection to delivery, on all five plans including the cheapest. Most couriers treat the second person as a paid extra.
One company accountable
Proovia runs its own dispatch and customer support, and remains the company you are contracted with and accountable to, whoever is on the road.
In our customers’ words
“Nelu dani moise was really polite, well mannered and helpful. They took the sofa all the way into the house for us and double checked we hadn’t left anything in the van.”
“Definitely up there with the better courier services. A confirmed 3-hour slot, progress messages during the day and live tracking so I could gauge how long before arrival. Driver was friendly and chatty and brought the box to the room I needed it in.”
Both reviews are public on Proovia’s Trustpilot profile, quoted with the reviewer’s name and date so you can find them.
What reviewers say about each of us
Trustpilot publishes a summary of the themes in each company’s reviews. Both were read on 3 September 2026, and both sides are shown — the good and the bad. We have not picked the quotes.
Worth saying before the criticism: Trustpilot’s summaries of both companies open the same way — reviewers overwhelmingly had a good experience. Proovia holds 4.8 out of 5 across more than 60,000 reviews. What follows is the minority pattern in each set, not the typical one.
What reviewers praise
Trustpilot summary · 3 Sep 2026
- Delivery team polite, punctual and careful with heavy and bulky items
- Item carried to the room of choice rather than left at the door
- Clear communication and tracking updates throughout
AnyVan
Trustpilot summary · 3 Sep 2026
- Friendly staff and careful handling on house moves and deliveries
- Clear communication, updates and dependable punctuality
- Live tracking through the job
Where reviewers were less happy
Trustpilot summary · 3 Sep 2026
- Some report a delivery running late, or a collection or delivery date moving
- Some waited longer than they wanted for a reply after getting in touch
- A few report an item arriving damaged
AnyVan
Trustpilot summary · 3 Sep 2026
- Some report unexpected extra charges and pricing they found confusing
- Some mention driver reliability or communication
- A few report a job being left unfinished
We have included our own criticism on purpose. A comparison that lists someone else’s problems and hides its own is not worth reading.
What we have in place against each of those
Trustpilot’s own figures show Proovia answering 98% of negative reviews, typically within 24 hours. It is the one number on this page where we come out clearly ahead, and it is the one that matters when something has gone wrong.
Every plan states its delivery timescale and its waiting window before you book — a 2-hour window from Standard up, against a whole day on Eco — and Standard and above include live tracking with SMS updates.
Cover is stated per plan before you book, from none on Eco up to full value on Premium and First Class, with no fee for making a claim. Condition is photographed at collection and again on arrival.
None of that makes a delay or a damaged item acceptable when it happens to you. It is there so that when something does go wrong, what you are owed and how quickly you will hear back are already written down rather than argued about afterwards.
When AnyVan is the better choice
There are jobs a marketplace suits better than we do. If yours is one of them, it is worth knowing before you book.
AnyVan’s marketplace draws on a much larger network of partner movers than we do. If you are moving a whole household in one go, need several vehicles on the same day, or want to compare quotes from multiple providers at once, that scale is a real advantage.
The same goes for anything outside our specialism: Proovia carries large and awkward single items and furniture across England, Wales and mainland Scotland, and a general marketplace will have more options beyond that.
What is included on each plan
Prices depend on the item you are sending. Everything below is the same whatever you send — see the full plan comparison for the detail.
Eco
- You receive: 7–10 working days
- Carried to: Front door
- If it breaks, we pay: Not included
- Waiting window: Whole day
- Live tracking: None
- Van sharing: Shared route
Eco Plus
- You receive: 5–7 working days
- Carried to: Ground floor
- If it breaks, we pay: Up to £100
- Waiting window: 4 hours
- Live tracking: Basic
- Van sharing: Shared route
Standard
- You receive: 2–4 working days
- Carried to: Room of choice
- If it breaks, we pay: Up to £300
- Waiting window: 2 hours
- Live tracking: Real-time + SMS
- Van sharing: Shared route
Premium
- You receive: 1–2 business days
- Carried to: Room of choice
- If it breaks, we pay: Full value
- Waiting window: 2 hours
- Live tracking: Real-time + SMS
- Van sharing: Shared route
First Class
- You receive: Within 36 hours
- Carried to: Room of choice
- If it breaks, we pay: Full value
- Waiting window: 2 hours
- Live tracking: Real-time + SMS
- Van sharing: Max 3 orders
Frequently asked questions
Usually because a marketplace quote leaves questions open: who turns up, how far into the home they will carry the item, and what is covered if it is damaged. A Proovia quote is a fixed price for your specific item, with the crew, the delivery point and the cover all stated before you book.
Pricing depends on the item and the route for both, so get an instant quote to compare for your specific move. What Proovia fixes up front is everything around the price: two people on the job, where the item is carried to, your delivery window, and what we pay if it is damaged.
Yes, on every plan, including the cheapest one. Most couriers charge extra for a second person.
Proovia, throughout. Proovia stays the company you are contracted with and accountable to, whoever is on the road.
Yes, from the Standard plan upward. Eco delivers to your front door and Eco Plus to the ground floor.
No. Room-of-choice delivery is included in the price shown at booking on Standard and above, and carrying the item upstairs is part of it.
Trustpilot’s own profile statistics, read on 3 September 2026, show Proovia replying to 98% of negative reviews, typically within 24 hours. AnyVan’s profile shows 97%, typically within a week.
Trustpilot’s summary of Proovia’s reviews points to delivery delays and schedule changes, difficulty getting a quick reply from customer service, and items arriving damaged. We publish that alongside the praise rather than only the praise.
It depends on the plan: none on Eco, up to £100 on Eco Plus, up to £300 on Standard, and full value on Premium and First Class. There is no fee for making a claim on any plan.
If you are comparing for a specific job
The comparison above applies to every Proovia job. These pages cover the specific ones people most often weigh against a marketplace quote.
Furniture delivery
Sofas, wardrobes, dining tables and beds, carried by a two-person crew across the UK mainland at a fixed price for your item.
eBay and auction collection
Collected from a private seller or an auction house and delivered to you, with the condition photographed at both ends.
Two-person delivery
Why two people is standard on every plan rather than a paid upgrade, and what that changes on stairs and awkward access.
City-to-city routes
Fixed pricing and timings on the routes we run most, including Birmingham to London, Manchester, Leeds and Bristol.
All five plans, side by side
What each plan includes: delivery point, cover, waiting window, tracking and van sharing.
Compare it against your own item
Enter what you are sending and see the price on every plan before you book.